Privacy policy

Effective Date: October 7, 2026

Pinoy Asian Market (“we,” “us,” or “our”) operates this online store and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us. Our online store is powered by Shopify, which provides technology supporting the Services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact details: your name, email address, phone number, billing address, and shipping address.
  • Order and transaction details: items purchased, order history, delivery and return information, and payment transaction details. Payment information is handled by the applicable payment processor; we do not need you to email us your full card number or security code.
  • Account and communication details: account information you provide, messages, support requests, and preferences.
  • Device and usage information: IP address, browser and device information, pages viewed, interactions with the Services, and information collected through cookies and similar technologies.

Personal Information Sources

We may obtain personal information directly from you when you shop, create an account, contact us, or otherwise provide it. We may also collect information automatically from your device and use of the Services, including through cookies and similar technologies. Service providers may collect or process information on our behalf, and we may receive information from business partners or other third parties where applicable.

How We Use Personal Information

We use information to operate our store; process payments and orders; arrange delivery, returns, and refunds; communicate about purchases and customer service; maintain and improve the Services; detect fraud and protect security; comply with legal obligations; and, where permitted, send marketing or measure the effectiveness of our communications. We may also use information to understand how customers use our website and improve their shopping experience.

How We Disclose Personal Information

We may disclose personal information for the purposes described in this policy, including:

  • Service providers: Shopify and other providers that support website hosting, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping.
  • Business and marketing partners: where used, partners that help us measure advertising or provide marketing and personalized advertising. Their handling of information is governed by their own privacy notices.
  • At your direction or with your consent: for example, when you request a delivery or choose to use a third-party integration.
  • Affiliates and business transactions: within our corporate group, if applicable, or in connection with a merger, sale, restructuring, or similar transaction.
  • Legal and safety purposes: when necessary to comply with law or valid requests from authorities, enforce our terms, prevent fraud, or protect the rights and safety of our customers, our business, or others.

Depending on applicable law and the technologies used, certain disclosures for targeted advertising may be considered a “sale,” “sharing,” or processing for targeted advertising. You may have the right to opt out as described below.

Data Security and Retention

We use administrative, technical, and organizational safeguards intended to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described above, including fulfilling orders, providing support, meeting legal and accounting obligations, resolving disputes, and enforcing agreements. Retention periods depend on the type of information and the reason for keeping it.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we do not control their content or handling of information. Please review their privacy notices before providing personal information.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; opt out of certain sales, sharing, or targeted advertising; withdraw consent where processing is based on consent; or appeal a decision concerning a request. Applicable law may also protect you against discrimination for exercising your privacy rights.

To make a request, contact us using the details below. We may need to verify your identity and may ask for information reasonably necessary to process your request. You may use an authorized agent where permitted by law. We will respond within the time required by applicable law and will explain if an exception applies.

You can unsubscribe from promotional emails using the link in those messages. You may still receive non-promotional messages about orders or other transactions.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can investigate and take appropriate steps, including deletion where required.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to keep the store functioning, remember preferences and cart contents, understand website use, and, where applicable, support marketing. You can manage cookies through your browser settings and any consent controls available on our website. Blocking certain cookies may affect site features. Depending on your location, you may also have choices concerning targeted advertising or the sharing of personal information.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page and update the effective date as appropriate. Please review it periodically.

Contact Us

Store Name: Pinoy Asian Market
Address: 520 S 11th St, Beaumont, TX 77701
Phone: +14098332626
Email: info@pinoyasianmarkets.com
Opening Hours:
Monday to Sunday: 10 AM–7 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.